Our Associates
Wendy Grafton
MBA, BSc(Hons), DipM
Wendy Grafton
Wendy has experience of the social care environment spanning elderly, mental health and learning disability from the perspective of both delivery and governance. She has brought her considerable commercial experience to this sector to help improve services and to ensure best practice is utilised to run organisations in a more commercially minded way.
Wendy joined Essex Cares Limited in January 2010 as a Non-Executive Director and is also chairing the audit and quality committee. Essex Cares is the UK’s first Local Authority Trading Companies providing the counties adult social care services, including reablement, community support, equipment services, and employment and inclusion. She has been actively advising on the transformation of these services to provide a commercial offering that can compete and win new contracts.
Wendy worked in the charity sector for 6 years delivering services to vulnerable adults in West Essex. Until June 2011, Wendy was the CEO of Cornerstone Trust which provided advocacy services to adults with learning disabilities, provided support to adults with mental health issues and worked with vulnerable adults who are unemployed.
In addition, Wendy has over 20 years experience as a business improvement professional gained in the manufacturing sector. Wendy’s areas of expertise are customer service, business development, business analysis and strategy development.
Wendy earned an MBA from Cranfield School of Management in 1992 and her first degree is in mathematics.
Paul Mowat
Paul Mowat
Paul is a business consultant with a strong track record in supporting social care to transform as per the Putting People First agenda, and in effectively integrating health and social care provisions to provide seamless customer support.
Working variously on Personalisation, Self-Directed Support and PPF programmes in a variety of roles (Programme Manager, Business Change Manager and Business Analyst), Paul has drawn up new social care operating models, overseen the redesign of social care teams and roles within these and engaged staff in the design of streamlined business processes, around the delivery of personal budgets and the embedding of reablement as the default customer pathway.
Highly committed to the guiding principles of choice & control, and early intervention & prevention across social care and health, Paul uses MSP, Prince2, ITIL and business analysis (cross-functional process mapping, business rule definition) best practise to assure quality outcomes for customers and organisations.
Jonathan Mathews
Jonathan Mathews
Jonathan is project management professional with a track record of guiding teams from different disciplines and organisations through significant change programmes. He has managed programmes with complex change,technical, communications and training work streams. He has ten years NHS business management and operational service expertise, focused on the development of creative professional relationships to deliver high standards.
As a project and change manager Jonathan has run his own company and has specialised in working on partnership projects involving acute and community health services, social care and the third sector. Recent assignments have included the delivery of SAP and eSAP programmes, a revue of sickle cell services and the implementation of a reablement service.
David Millen
BA (Hons), Dip SW and HE, PGCCC, PGCM
David Millen
David has 22 years experience in social care 10 years of which has been as a senior manager holding a number of roles covering contracts, purchasing, locality and county wide assessment and care management services and latterly, community commissioning.
David has led projects using Prince methodology and delivered Best Value reviews achieving substantial savings through service re-design and externalisation.
David brings experience of Whole Systems Leadership with a range of statutory partners achieving marked improvements in performance for health and social care including the marked reduction in Delayed Transfers of Care and specific implementation of services such as intermediate care and enablement services managed jointly with health and Adult Care Services via extensive commissioning with the independent sector.
Having substantial management experience David has achieved restructuring and achievement of efficiencies within both operational and support services and led practice development including peer review, case auditing and and Putting People First within assessment and care management structures.
Steve Winter
Steve Winter
A ‘hands on’ Senior Operational Manager with direct experience in building and leading successful and innovative management teams in the Social care and Support environment. Recent assignments have included developing and leading a team of Senior Managers within a major ‘Not for Profit’ organisation working in the field of Learning Disabilities, drafting and submitting a number of successful contract tender documents and bids for both Private and Voluntary Sector organizations, and restructuring health organisations.
Steve has a strong focus on successful Change Management through effective communication and has led on a number of Best Value initiatives, including the provision of a Hotel and Catering Services.
Steve holds a national profile in the field of ‘Acquired Brain Injury’.