CHS help Solihull Council meet Personalisation Agenda

August 5, 2010

CHS has played a lead role through Mark Lloyd in assisting Solihull Council put in place a complete programme of Personalisation Transformation to help the Council meet the Government Concordat ‘Putting People First’ Agenda.  With the requirement for 30% of all service users to be assessed for the option of individual budgets by March 2011, a strategic programme has seen the introduction of a new end to end process including information on services provided by the third sector through an IT portal (link below),  a new contact centre to deal with enquires, the creation of a reablement service, and processes which now allow service users to have access to assessed individual budgets.  The role out of this strategy is now being undertaken by CHS associate Martin Furber.

http://beta.solihull.nhs.uk/Home.aspx

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